mnl63 Terms and Conditions

1 General Information and Applicability

This terms and conditions document ("Terms") forms a legally binding agreement between the mnl63 platform and its users ("you" or "member"). It is mandatory to read these terms fully before using our services through the mnl63 website, mobile app, or any other digital channel.

mnl63 is an online gaming platform that provides live casino, slots, cricket betting, and various other gaming entertainment for players in Bangladesh. By accessing this platform or completing registration, you confirm that you have read, understood, and fully agreed to these terms and conditions.

These terms and conditions should be read together with our Privacy Policy and Responsible Gaming Policy. Those documents are considered an integral part of these terms.

2 Eligibility and Registration

2.1 Age Requirement

To open an account on mnl63 and participate in any game, you must be at least 21 (twenty-one) years old. Registration by anyone under 21 is strictly prohibited. If false information is provided regarding age during identity verification, the account will be closed immediately and any deposited funds may be forfeited.

2.2 One Person — One Account

Each person may hold only one mnl63 account. Creating multiple accounts for the same person is strictly prohibited. If detected, all duplicate accounts will be permanently closed and the associated balances and bonuses will be cancelled.

2.3 Accuracy of Registration Information

When creating an account, you must provide accurate, complete, and up-to-date information. If any of the provided information changes, you must notify our support team immediately. Registering with false information will result in termination of the right to use the service.

2.4 Identity Verification (KYC)

For security and fraud prevention purposes, mnl63 reserves the right to verify your identity at any time. A national identity card, passport, or similar government-issued document may be requested for this purpose. If verification is not completed within the specified time, account activity may be temporarily suspended.

3 Account Security

It is your responsibility to keep your account password and login details completely confidential. Any activity carried out using your account will be considered your own.

• Do not share your password with anyone.
• Log out of your account at the end of each session.
• If you suspect unauthorized access to your account, contact our 24/7 live chat immediately.
• Operating an account on behalf of another person is prohibited.
• Account ownership or usage rights cannot be transferred.

mnl63 will not be held responsible for any loss or unauthorized use resulting from negligence regarding the account.

4 Deposits and Withdrawals

4.1 Deposit Methods and Limits

mnl63 currently accepts deposits through the following methods: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳100 (one hundred taka). Deposits are generally credited to the account instantly. If there is a delay due to technical reasons, please notify our support team.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500 (five hundred taka). Approved withdrawals are generally processed within 1 hour. Identity verification (KYC) must be completed before the withdrawal process can begin.

4.3 Reasons for Withdrawal Rejection

Withdrawals may be held or rejected in the following cases:

• If identity verification is incomplete.
• If suspicious activity is detected on the account.
• If the wagering requirement for a bonus has not been met.
• If multiple accounts belonging to the same person are detected.
• If the payment details provided do not match those on the account.

4.4 Currency and Taxes

All transactions will be conducted in Bangladeshi Taka (BDT / ৳). The member is solely responsible for paying any applicable taxes or charges on gaming winnings.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳8,000. To receive this bonus, the first deposit must be made after registration. The bonus applies to one account only and from one device only.

5.2 Wagering Requirement

Before the welcome bonus can be withdrawn, a wagering requirement of 10 times (10x) must be completed. For example, if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing. The contribution of specific games toward meeting the wagering requirement may vary.

5.3 General Bonus Terms

• Another bonus cannot be activated while one is already active, unless specifically stated otherwise.
• Bonus funds cannot be transferred to another account.
• If evidence of bonus abuse or manipulation is found, the bonus will be cancelled.
• mnl63 reserves the right to change, suspend, or cancel any promotional offer.
• Each bonus offer may have its own specific terms, which will be provided along with the offer.

5.4 VIP Program

The mnl63 VIP program has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. Moving to a higher level increases the weekly cashback — from a maximum of 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum, and up to 1.5% at Diamond. By accepting VIP benefits, you remain subject to these terms and conditions.

6 Gaming Rules

6.1 Fair Play

mnl63 is committed to ensuring a fair and transparent gaming environment for all players. All our games use certified Random Number Generator (RNG) technology, which keeps game outcomes completely random and unbiased.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which will be clearly displayed before the game begins. Maximum betting limits may apply when playing in bonus mode.

6.3 Technical Issues

If a game is interrupted mid-session due to a lost internet connection or technical error, the game will generally be resumed or the result already determined will apply. Our decision on this matter will be considered final.

6.4 In-Game Chat

Where a chat feature is available in live games, the use of polite and respectful language is mandatory. Making obscene, threatening, or offensive comments may result in the chat feature being removed or the account being suspended.

7 Prohibited Activities

Any of the following activities are strictly prohibited and may result in permanent account closure:

• Creating or operating multiple accounts.
• Conducting organized activity with the intent to abuse bonuses or promotional benefits.
• Using computer bots, automated software, or any unauthorized technology.
• Cheating other players or attempting to manipulate game outcomes.
• Using the platform for money laundering or illegal financial transactions.
• Deliberately exploiting technical errors in the platform.
• Operating an account on behalf of a minor.
• Creating an account using another person's personal or financial information.
• Infringing on mnl63's intellectual property, copyright, or trademarks.

All funds and bonuses associated with any of the above activities will be forfeited and legal action may be taken if necessary.

8 Responsible Gaming

mnl63 gives the highest priority to responsible gaming. Gaming is a form of entertainment and should never be the cause of financial pressure or personal problems.

• Do not bet beyond your means.
• If needed, request deposit limits, betting limits, or self-exclusion on your account.
• If signs of gaming addiction appear, seek help immediately.
• You can find more detailed information on our Responsible Gaming page.

mnl63 is committed to preventing access by minors. This platform is for those aged 21 and above only.

9 Privacy and Data Protection

The protection of your personal information is very important to us. How we collect, store, and use your information is described in detail in our Privacy Policy.

By registering an account with us, you consent to our use of your information to improve our services, ensure security, and meet legal obligations. Your personal information will be shared with third parties only when legally required or for payment processing purposes.

10 Dispute Resolution

10.1 Complaints Process

If you have a complaint about any matter, please first contact us through our 24/7 live chat support. We will try to resolve the issue as quickly and fairly as possible. If the matter is not resolved through live chat, send a detailed description to [email protected].

10.2 Final Decision

On matters relating to game results, technical issues, or account-related concerns, the decision of mnl63 management will be considered final, unless a clear technical error is proven.

10.3 Limitation of Liability

mnl63 will not be liable for any indirect, incidental, or special damages. In any circumstance, our total liability will not exceed the actual balance held in your account.

11 Changes to Terms and Termination

11.1 Right to Amend Terms

mnl63 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will endeavor to provide notice via your registered email or on the platform. Continuing to use the platform after any changes will be considered acceptance of the new terms.

11.2 Closing Your Account

You may request to close your account at any time through live chat. Upon account closure, any applicable balance in the account will be returned through the designated method, provided all security and verification requirements have been met.

11.3 Account Termination by mnl63

In cases of breach of terms, fraud, or suspicious activity, mnl63 reserves the right to suspend or close any account without notice.

12 Contact and Support

If you have any questions or need clarification about these terms and conditions, please get in touch with us:

• Live Chat: Available in English 24/7
• Email: [email protected]

Our support team is always ready to help you. For more information, visit our FAQ page and About Us page.