mnl63 Privacy Policy

mnl63 collects the personal information necessary to provide services to its users. This information is collected in two main ways: (1) when you directly provide information yourself, and (2) information collected automatically when you use our platform.

1.1 Directly Provided Information

Information you provide during registration and account management:

• Full name and date of birth
• Email address
• Mobile number
• Bangladeshi national identity card or passport details (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay account numbers)
• Transaction history

1.2 Automatically Collected Information

The following information may be collected automatically when you use our platform:

• IP address and device information
• Browser type and version
• Your usage patterns and navigation history
• Login time and session information
• Information collected through cookies and similar tracking technologies

mnl63 uses collected information only for the legitimate purposes listed below. Your personal information is not shared with any third party without your consent, unless required by law.

• Creating and managing your account and completing identity verification
• Processing deposit and withdrawal transactions
• Providing customer service and support
• Ensuring platform security and preventing fraudulent activity
• Meeting regulatory and legal obligations
• Ensuring responsible gaming and identifying problems
• Improving and customising our services
• Informing you about applicable promotional offers and bonuses (with your consent only)

To ensure the protection of your personal information, mnl63 adopts industry-standard technical and organisational security measures. All our data is secured using SSL Encryption technology.

3.1 Technical Security Measures

• Use of industry-standard 256-bit SSL encryption technology
• Secure server infrastructure and firewall protection
• Regular security audits and vulnerability assessments
• Two-Factor Authentication facility
• Encrypted storage of payment information

3.2 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after account closure, we may retain certain information to meet legal obligations, resolve disputes, and enforce our agreements.

mnl63 does not sell, rent, or unlawfully share your personal information with third parties. However, information may be shared in the following limited circumstances:

• Payment processors: Payment service providers such as bKash, Nagad, Rocket, and Upay may receive limited information to process transactions.
• Law enforcement agencies: Information may be provided to authorities in the case of a court order or legal obligation.
• Technology service providers: Trusted technology partners who assist in operating our platform may receive limited information under strict confidentiality agreements.
• Fraud prevention: Certain information may be verified for the purpose of account security and fraud prevention.

For any sharing of information with third parties, we ensure that the receiving party maintains privacy standards equivalent to or higher than our own.

mnl63 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.

5.1 Types of Cookies

• Essential cookies: Required for the basic functionality of our website. Without these, the site cannot work properly.
• Performance cookies: Used to understand how users are using the site and to improve site performance.
• Functional cookies: Used to save your preferences and settings.
• Security cookies: Used to detect and prevent fraudulent activity.

5.2 Cookie Control

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may limit specific functionality of our platform.

As a user of our platform, you have the following rights regarding your own personal information:

• Right to access information: You have the right to know what information we hold about you.
• Right to correct information: You have the right to request correction if your information is incorrect or incomplete.
• Right to delete information: In certain circumstances, you may request deletion of your personal information.
• Right to restrict data processing: In certain circumstances, you have the right to request that processing of your information be restricted.
• Right to opt out of marketing communications: You have the right to request that marketing communications be stopped at any time.
• Right to lodge a complaint: You have the right to lodge a complaint if you are dissatisfied with how we handle your information.

To exercise these rights or for any request regarding your information, contact us via our 24/7 live chat support or by email.

mnl63 strictly prohibits providing services to persons under the age of 21. Our platform does not intentionally collect or process personal information of any person under the age of 21.

We take age verification steps during the registration process. If we learn that a person under the age of 21 has registered on our platform, we will immediately close that account and delete the associated information.

Our servers and technology infrastructure may be located in various countries. If your information is transferred outside Bangladesh, we ensure that the standard of data protection is consistent with our privacy policy. The highest security standards are followed for any data transfer, and applicable protection agreements are maintained.

mnl63 reserves the right to update or change this privacy policy as needed. For any significant changes, we will notify you via your registered email or by displaying a notice on the platform. If you continue to use our platform after the changes, you will be considered to have accepted the updated policy.

It is recommended that you review this page regularly to stay up to date on the date of any changes.

If you have any questions, concerns, or requests about this privacy policy, please contact us. Our customer service team is ready to provide support in Bengali 24/7.